Sources & context

All figures marked with * are explained here.

Here you will find the context for all values marked with * as well as the separately identified model assumptions.

Transparency
Important

External benchmarks and modeled assumptions are shown separately. Client-specific results may vary depending on provider size, process maturity and contract scope.

External source

Zukunftsstudie Kita-Management 2024 / nifbe

The values used on the website – 96.6%, 80.15%, 74.86% and 2.55 – come from the scientifically supported Zukunftsstudie Kita-Management 2024, summarized via nifbe.

  • 96.6%: time savings as the most important factor for regular software use.
  • 80.15%: staff deployment planning / rota design.
  • 74.86%: time tracking and absence management.
  • 2.55: support for communication with parents through digital tools.

Open source

External source

Digital signature: DocuSign and Adobe / Dräger

Two external benchmarks are used for the contract area:

  • For eSignature, DocuSign cites up to 80% of agreements completed in less than one day and 44% in less than 15 minutes.
  • In the Dräger case study, Adobe documents 60,000 digitally signed documents per year, 360,000 sheets of paper saved and a reduction of one signature process from 24 to 3 hours.

Open DocuSign
Open Adobe / Dräger

External sources + model calculation

Daycare contract model calculation

The publicly supported part of the calculation is based on postage and printing values. The time component is shown separately as a pure model assumption.

  • Deutsche Post: according to the content example, a compact letter contains 8 A4 pages and a large letter 95 A4 pages. For 20–30 pages, the large letter is therefore the more plausible category.
  • Domestic large letter: €1.80 per item.
  • Printing prices as a conservative market reference: €0.06 per black-and-white page and €0.15 per color page.
  • The model assumes 24 pages, including 20 black-and-white pages and 4 color pages. This results in printing costs of €1.80 per contract cycle and postage of €3.60 for outbound and return mail. Total direct material costs: €5.40.

Open Deutsche Post
Open black-and-white print price
Open color print price

External source

Hourly reference values for time costs

Two official reference values from the German Federal Statistical Office are used to evaluate process time:

  • €28.19 average gross hourly earnings (April 2025).
  • €43.40 average employer labor costs per hour worked (year 2024).

These values are not presented as a claim about a specific IDA client, but as a transparent benchmark for a business model calculation.

Open gross hourly earnings
Open labor costs

Assumptions / model

KitaMensa model scenario

For KitaMensa, the volume and relief figures shown on the website are intentionally presented as a separate model scenario. No specific client reference is claimed.

  • 120, 180 and 250 meals per day as three example sizes.
  • 21 care days per month.
  • This results in 2,520, 3,780 and 5,250 bookings per month.
  • To assess operational relief, an additional 2% payment issue rate is assumed.
  • Four minutes of processing time are assumed for each clarification case.
  • In the middle scenario with 180 meals per day, this results in 76 clarification cases per month and around 5.1 hours of processing time per month.

The model values are intended as a reliable basis for discussing volumes, not as a claim about an already published IDA client case.

Pure assumptions

Separately identified model assumptions

  • 24 pages per contract package.
  • 20 black-and-white pages and 4 color pages.
  • 30 minutes of internal effort per postal contract cycle.
  • A contract cycle includes outbound postal delivery and the return process.
  • Envelopes, additional printouts for duplicate copies or follow-up effort are not priced into the base calculation.

Based on these assumptions, the total including time costs comes to around €19.50 to €27.10 per completion. If two contract copies are produced by post, the printing share rises accordingly.

Note

Transferability of the figures

The benchmarks mentioned serve as a basis for discussion for typical workflows. Concrete results depend, among other things, on contract scope, printing share, approval steps, facility size and the existing process organization.